This current message is in relation to supervision and carried out tests on LED floodlights from the State Agency for Metrology and Technical Surveillance – Bulgaria.
The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950. The conductors in the cable are too thin and could overheat and cause fire.
- LED floodlight with the following article number: VT-4710 PIR, SKU 5355, 10W
- LED floodlight with the following article number: VT-4810, SKU 5722, 10W
We advice for your cooperation to return the product in our central warehouse and they will be changed to the corresponding new models.
We, as a responsible economic operator, hope that all of the customers of V-TAC will not be disappointed by this issue, and will continue to trust us, as we put every effort in providing quality products. We apologize for the inconvenience.
Address for sending the products:
"V-TAC EUROPE" Ltd.
1, Iliyansko Shaussee Str., Fl.2, office 21
1220 Sofia, BULGARIA
Tel.: +359290566