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V-TAC is an international company with offices in Bulgaria, Dubai, UK, Hungary, Poland, Romania, India, Hong Kong, and Ireland.
This current message is in relation to supervision and carried out tests on LED floodlights and LED bulbs from the State Agency for Metrology and Technical Surveillance – Bulgaria.
We advice for your cooperation to return the product in our central warehouse and they will be changed to the corresponding new models or a credit note will be issued.
This current message is in relation to supervision and carried out tests on LED floodlights from the State Agency for Metrology and Technical Surveillance – Bulgaria.
The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950. The conductors in the cable are too thin and could overheat and cause fire.
1.1 Due to found incompliance with EMC directive of the early versions of product VT-23042 – SKU3016, we pray for your cooperation to return the product as indicated above in our central warehouse at the following address, for a free exchange in which you will receive the updated, fully compliant version of the product: